• Monday - Friday 9:00 AM - 5:00 PM GST

Privacy Policy

1. Introduction

At EU Route Immigration Services L.L.C, we respect and value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or team. By using our website or engaging with our services, you agree to the terms of this policy.

2. Information We Collect

We collect personal and non-personal information to provide you with our services effectively and efficiently. The types of data we may collect include:

  • Personal Identification Details: Full name, date of birth, nationality, and passport information.

  • Contact Information: Email address, phone number, and residential address.

  • Application Details: Education history, employment background, travel records, and documents required for visa or immigration processes.

  • Technical Data: IP address, browser type, and cookies to improve website functionality and user experience.

3. How We Use Your Information

Your personal data is collected for legitimate business purposes, including but not limited to:

  • Processing visa, study, or work permit applications.

  • Verifying your eligibility and documentation.

  • Coordinating with partner institutions and employers.

  • Providing updates on your application status.

  • Responding to your inquiries and requests.

  • Improving our website, services, and communication experience.

  • Complying with legal and regulatory requirements.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share your information under the following circumstances:

  • With partner institutions, employers, and embassies for application processing.

  • With legal authorities if required by law or to protect our rights and comply with UAE or international regulations.

  • With trusted service providers who assist us in operations, provided they comply with strict confidentiality and data protection agreements.

5. Data Security

We implement strict administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, alteration, or loss. While we strive to maintain high security standards, please note that no online data transmission can be guaranteed to be 100% secure.

6. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and support your ongoing immigration or visa process.

7. Your Rights

You have the right to:

  • Access and request a copy of your personal information.

  • Request correction or deletion of inaccurate or outdated data.

  • Withdraw consent to data processing (subject to applicable legal or contractual restrictions).

To exercise these rights, you can contact us at info@eu-routeimmig.com.

8. Cookies Policy

Our website uses cookies to enhance your browsing experience and analyze site performance. You can adjust your browser settings to block or delete cookies, but this may limit certain website features.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before providing any personal data.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date.

11. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us:

📧 Email: info@eu-routeimmig.com
📞 Phone: +971 4 261 5940
🏢 Office: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE